South Motors MINI
16215 S Dixie Hwy, Miami FL 33157 • Toll Free: (877) 209-5471 • Service: (888)356-0877
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.8
  •   4.5
    "Guillermo did an outstanding job. I will recommend dealership and rep to my friends."   –   ., MIAMI, FL May 14, 2013
  •   5.0
      –   Maite M., Miami, FL May 11, 2013
  •   4.0
      –   Simon O., Miami, FL May 10, 2013
  •   5.0
      –   Gustavo M., SUNNY ISLES, FL May 6, 2013
  •   4.0
      –   Samantha P., Miami, FL May 2, 2013
  •   5.0
    "Great service all around!"   –   Alexandre L., Coral Gables, FL Apr 30, 2013
  •   5.0
      –   Enrique P., Coral Gables, FL Apr 29, 2013
  •   4.5
      –   Carl B., Miami Beach, FL Apr 24, 2013
  •   5.0
      –   Carlos H., Miami, FL Apr 23, 2013
  •   4.0
      –   Alexandre R., Doral, FL Apr 23, 2013
  •   5.0
      –   Richard M., Miami, FL Apr 20, 2013
  •   4.5
      –   Rosa G., Miami, FL Apr 10, 2013
  •   5.0
      –   Jesus Pierre R., Medley, FL Apr 9, 2013
  •   5.0
      –   Frank N., Miami, FL Apr 9, 2013
  •   5.0
    "Brad, my sales person, was simply great."   –   Adalberto J., Miami, FL Apr 7, 2013
  •   5.0
      –   Jessy D., Cutler Bay, FL Apr 6, 2013
  •   5.0
      –   Gloria A., Miami, FL Apr 4, 2013
  •   5.0
    "Brad Crandall was an amazing salesman that made my Mini buying experience wonderful and unique. He listened to all my concerns and needs--and put me in a beautiful Mini Countryman that I LOVE!!"   –   Kristy P., Ft Lauderdale, FL Apr 1, 2013
  •   5.0
      –   Pablo M., Miami, FL Apr 1, 2013
  •   5.0
      –   Iraida S., Miami, FL Mar 30, 2013
  •   4.0
      –   Maria A., Homestead, FL Mar 29, 2013
  •   5.0
      –   Jose F., Coral Gables, FL Mar 28, 2013
  •   5.0
      –   Sergei G., Miami, FL Mar 27, 2013
  •   5.0
    "Our Salesman, Brad Crandall was the greatest"   –   Doris C., Miami, FL Mar 27, 2013
  •   4.5
      –   MINI Owner, Miami, FL Mar 25, 2013
  •   5.0
      –   Giselle D., Cutler Bay, FL Mar 23, 2013
  •   5.0
    "I was greeted by Guillermo which was professional on how detail he explain all the feature of thd mini I was interested for my daughter. Then Jaime took us for a test drive very patient and also very professional with the sale. Jerry the manager even came out to greet himself. If only other dealer would mirror fourth motor they probably would be more successful in sale. I plan to return in two year after my wife lease is over to lease a BMW which is what my wife and I want. Please keep up the good service south motor provide"   –   Mario T., Cutler Bay, FL Mar 21, 2013
  •   5.0
      –   Harold N., Miami, FL Mar 20, 2013
  •   5.0
      –   Mayra M., Miami, FL Mar 15, 2013
  •   5.0
      –   Vivian G., Miami, FL Mar 14, 2013
  •   5.0
      –   Julia H., Homestead, FL Mar 13, 2013
  •   5.0
      –   Marcia D., Miami, FL Mar 12, 2013
  •   5.0
      –   Aireen O., Miami, FL Mar 12, 2013
  •   5.0
      –   Olga T., Miami, FL Mar 10, 2013
  •   5.0
      –   Ricardo J., Miami, FL Mar 9, 2013
  •   5.0
      –   Fabio P., Miami, FL Mar 4, 2013
  •   5.0
      –   Doris C., Miami, FL Mar 4, 2013
  •   5.0
      –   Ilida A., Coral Gables, FL Feb 23, 2013
  •   5.0
      –   Ashley W., Lake Worth, FL Feb 18, 2013
Service Rating 4.4
  •   1.0
      –   ., , May 18, 2013
  •   3.0
      –   Laura D., Miami, FL May 18, 2013
  •   5.0
      –   Eleanor G., Miami, FL May 17, 2013
  •   5.0
      –   Cornel C., Miami, FL May 17, 2013
  •   5.0
      –   Ydel L., Pembroke Pines, FL May 17, 2013
  •   5.0
    "An experience I will not forget. I have already decided to use your dealership rather than the one from whom I bought the car!"   –   Katherine J., , May 16, 2013
  •   4.5
    "I was very satisfied, I miss my old service advisor Eugene, he was excellent! But the new advisor was very helpful and made my visit very satisfactory! I hate to say this but I look forward to my next routine maintenance or service. Lol!"   –   Ariadne R., Miami, FL May 15, 2013
  •   5.0
    "Great service all the time"   –   Trennode S., Miami, FL May 15, 2013
  •   4.5
    "provided a loaner for my Mini, due to mywork schedule."   –   Sharon P., Miami, FL May 15, 2013
  •   5.0
      –   MINI Owner, , FL May 11, 2013
  •   5.0
    "Excellent services"   –   Delia G., Miami, FL May 11, 2013
  •   4.5
    "Better than Mercedes"   –   Cristian D., coral gables, fl May 10, 2013
  •   5.0
      –   Christina C., Miami, FL May 10, 2013
  •   5.0
      –   Martin F., Coral Gables, FL May 9, 2013
  •   5.0
      –   Ivonne U., Miami, FL May 9, 2013
  •   4.5
      –   Alina L., Coral Gables, FL May 9, 2013
  •   5.0
      –   Vivian G., Miami, FL May 9, 2013
  •   5.0
      –   Jorge P., Miami, FL May 9, 2013
  •   5.0
      –   Vivian N., Coral Gables, FL May 6, 2013
  •   5.0
      –   Jessica P., Miami, FL May 6, 2013
  •   5.0
      –   Dalia A., Miami, FL May 5, 2013
  •   5.0
      –   Bernardo T., Miami, Florida May 5, 2013
  •   4.5
      –   Michael N., Key West, FL May 3, 2013
  •   4.0
    "This was a routine warranty service - there was nothing wrong with the car."   –   Peter H., Cutler Bay, FL May 3, 2013
  •   5.0
      –   Santiago F., Miami, FL May 3, 2013
  •   4.5
      –   Jacqueline H., Miami, FL May 2, 2013
  •   5.0
      –   Ramon P., Coral Gables, FL May 2, 2013
  •   5.0
      –   Aurora L., Miami, FL May 2, 2013
  •   4.0
      –   Francisco A., , May 2, 2013
  •   5.0
    "Horacio made my visit a pleasure, something I have not experience since my first visit."   –   Leo S., Miami, FL May 1, 2013
  •   4.0
      –   Alfredo S., Miami Lakes, FL Apr 30, 2013
  •   5.0
      –   Jane M., Coral Gables, FL Apr 29, 2013
  •   5.0
    "Everyone is extremely professsional and very helpful"   –   MINI Owner, Miami, FL Apr 29, 2013
  •   5.0
      –   Erin B., , Apr 28, 2013
  •   5.0
      –   Constance K., Cutler Bay, FL Apr 28, 2013
  •   5.0
      –   Pamela L., Key Largo, Fla Apr 26, 2013
  •   4.5
      –   Anan F., , Apr 26, 2013
  •   4.0
      –   MINI Owner, , Apr 26, 2013
  •   4.5
      –   Wilmer M., Miami, FL Apr 26, 2013
  •   5.0
      –   Sergio R., Homestead, FL Apr 26, 2013
  •   5.0
      –   Jose D., Coral Gables, FL Apr 25, 2013
  •   5.0
      –   Alejandro H., Miami, FL Apr 25, 2013
  •   5.0
    "Exelent services"   –   Cristian R., Miami, FL Apr 25, 2013
  •   4.0
      –   Lynda D., Nicholson, PA Apr 23, 2013
  •   5.0
      –   Oniel S., , Apr 23, 2013
  •   5.0
    "Amazing service horacio was very helpful!!!!"   –   Teresa R., Cutler Bay, FL Apr 22, 2013
  •   4.5
      –   Gissell C., Miami, FL Apr 22, 2013
  •   4.5
      –   KURT P., MIAMI, Fl Apr 22, 2013
  •   5.0
    "Horatio the service advisor was extremely professional. I had to take time from my work schedule to take the vehicle to the service department, but Horatio recognized my concern for not being at work and offered a loaner; that was unexpected and truly appreciated. He maintained contact with me throughout the day and delivered the vehicle on time as promised."   –   Carlos H., Miami, FL Apr 21, 2013
  •   0.5
      –   MINI Owner, Miami, FL Apr 21, 2013
  •   5.0
    "Professional treatment and service as promised."   –   George Latham E., , Apr 19, 2013
  •   3.0
      –   Ernest A., Miami, FL Apr 19, 2013
  •   4.5
    "I am VERY statisfied with my overall experience at South Motors, my service manager has always been helpful and responseive to my questions and inquires."   –   John P., Lithia, FL Apr 19, 2013
  •   5.0
      –   Michelle A., Miami, FL Apr 17, 2013
  •   5.0
      –   Luis B., Miami, FL Apr 16, 2013
  •   5.0
    "I had an excellent experience with mini service. And Horacio was a great help."   –   MINI Owner, , Apr 16, 2013
  •   5.0
      –   Mirella S., Coconut Grove, FL Apr 16, 2013
  •   5.0
    "From the beginning when Horacio answered me, and this was the first time we spoke, he was courteous and prompt to help me. I was anxious about going to work and he provided me with support and a beautiful loaner for the next two days. He called me and updated perfectly and the car was ready when he expected. Everything was perfect!!"   –   Renata B., South Miami, FL Apr 16, 2013
  •   5.0
      –   Andre C., Miami, FL Apr 15, 2013
  •   5.0
    "The best service I've ever received at a vehicle service center.Horacio Mendieta's service was exceptional. I have been in the service industry for 30 years, and I own my business for the past 18 years. I also hold an MBA. My evaluation is a qualified one. I have a good idea about excellent service, and I received it from Horacio and South Motors."   –   Ricardo R., Miami, FL Apr 14, 2013
  •   5.0
      –   Wesley N., Miami, FL Apr 14, 2013
  •   5.0
    "Car was ready prior to time promised. I enjoyed fancy coffee and a movie while I comfortably waited."   –   Christine G., Miami, FL Apr 12, 2013
  •   5.0
      –   Alison M., Doral, FL Apr 12, 2013
  •   4.5
    "Was very happy with my Service Advisor Horacio, he was very nice as well as professional."   –   Barbara K., , Apr 12, 2013
  •   5.0
      –   Frederick L., Pinecrest, FL Apr 12, 2013
  •   5.0
      –   Mabel L., Miami, FL Apr 12, 2013
  •   5.0
    "I was very satisfied with my car servicing experience. I dropped my car off early before work for my 9 a.m. appointment, but couldn't pick it up until 8 (after the dealership closed). Horacio took care of the issue with an effective solution. He contacted me several times to make sure everything was copacetic. When I apologized for the inconvenience, he said it was not a problem as he was there to serve me. Needless to say, it was refreshing to hear. I thoroughly enjoyed my experience. Thank you, South Motors MINI. I greatly appreciate for efforts."   –   MINI Owner, Miami, FL Apr 12, 2013
  •   5.0
      –   Laura B., Miami, FL Apr 12, 2013
  •   5.0
      –   Danielle D., , FL Apr 11, 2013
  •   5.0
      –   Penelope H., Key Largo, FL Apr 11, 2013
  •   0.5
    "THE SERVICE PERSON WHO HELPED ME WAS VERY RUDE AND NON PROFFESSIONAL, I FOUND IT SO DISSAPOINTED"   –   Mariana G., Miami, FL Apr 11, 2013
  •   5.0
      –   Johanna V., Miami, FL Apr 11, 2013
  •   1.5
      –   Ana H., , FL Apr 11, 2013
  •   5.0
      –   Jenny M., Miami, FL Apr 11, 2013
  •   4.0
      –   Myrna B., Miami, FL Apr 10, 2013
  •   0.5
      –   J Daniel J., , Apr 8, 2013
  •   4.5
    "Asked to have fluids topped off but the washer fluid for rear window was not done."   –   MINI Owner, Miami, FL Apr 8, 2013
  •   5.0
      –   Mirella R., Coconut Grove, FL Apr 6, 2013
  •   2.0
    "When i took my car to. The shop they didnt have any loaner car, after a complaint to the service manager they finally rent a car for my use"   –   MINI Owner, Homestead, FL Apr 5, 2013
  •   5.0
      –   Carol D., Homestead, FL Apr 5, 2013
  •   5.0
    "Horacio was a true professional. Frankly this is the first time I take the time to comment because it was such a pleasant surprise. Most employees at south motors could learn from him, beginning with the receptionists and cashiers."   –   Odalys F., Miami, FL Apr 4, 2013
  •   4.5
      –   RICARDO D., , Apr 4, 2013
  •   5.0
    "everything was great!!! from the time I left the car. to driving out almost a week later, great service and attention to detais."   –   Alicia P., Miami, FL Apr 4, 2013
  •   4.5
      –   Silvia G., Miami, FL Apr 2, 2013
  •   2.5
    "They did not deliver what they promised. Poor customer service."   –   Mireya V., Miami, FL Apr 2, 2013
  •   5.0
      –   Ricardo W., Coral Gables, FL Apr 1, 2013
  •   5.0
      –   Ana E., Palmetto Bay, FL Mar 31, 2013
  •   5.0
      –   May G., Miami, FL Mar 31, 2013
  •   5.0
      –   William H., Miami, FL Mar 31, 2013
  •   4.0
    "It wouldve been 10 stars had you guys really washed my car and vacuumed"   –   Camila M., Doral, FL Mar 28, 2013
  •   5.0
      –   Alberto O., Cutler Bay, FL Mar 27, 2013
  •   5.0
    "my Service Advisor was clear and precies and delivered the car EARLIER than promised!!! He also kept me posted as to the progress of the work that was being performed at all steps."   –   Maria S., Coral Gables, FL Mar 25, 2013
  •   5.0
      –   Andres L., Miami, FL Mar 25, 2013
  •   2.5
      –   Pauline C., Miami Springs, FL Mar 23, 2013
  •   5.0
      –   Carlos A., Miami, FL Mar 22, 2013
  •   4.0
    "Extremely expensive, $810 for front and rear brake pads replacements!"   –   Rogelio P., Miami, FL Mar 18, 2013
  •   5.0
      –   Juan B., Key Largo, FL Mar 16, 2013
  •   3.0
      –   Ramiro R., Miami, FL Mar 16, 2013
  •   3.0
    "Car repairs took much longer than anticipated. Initial estimate of 5 days turned into 10 days. I was given a rental car while my car was in the shop (this helped a lot). Not all problems were resolved by this visit."   –   James B., Miami, FL Mar 12, 2013
  •   4.5
    "The car wash was really bad. As I said on my previous comment the rims were left dirty. For that kind of wash I prefer no to have it."   –   Reinaldo G., Miami, FL Mar 11, 2013
  •   4.5
      –   Dawn S., Miami, FL Mar 10, 2013
  •   5.0
      –   Cornel C., Miami, FL Mar 7, 2013
  •   5.0
      –   MINI Owner, Lake Forest, CA Mar 6, 2013
  •   5.0
      –   Jorge T., Miami, FL Mar 6, 2013
  •   4.5
    "This was the first time that my service went smoothly( this is my second mini). The last time was a diaster and i actually put off servicing the car because of how unpleasant it was. My advisor was very good and the online scheduling was great. Previously it took 2 phone calls to schedule an appointment, since I was put on hold, i would get the answering machine during business hours and no one was availible to schedule the appointment."   –   Cynthia L., Palmetto Bay, FL Mar 5, 2013
  •   3.5
    "I went in to have my rear brakes done. Service was performed on my front brakes. I was at the dealer for about 5 hours. I also had my battery die the same day. No service adviser picked up that my battery was nearly dead."   –   MINI Owner, Miami Lakes, FL Mar 4, 2013
  •   5.0
      –   Edgar G., Miami, FL Mar 4, 2013
  •   5.0
      –   Ingrid J., Miami, FL Mar 3, 2013
  •   2.0
      –   Luis A., Hialeah, FL Mar 3, 2013
  •   4.0
      –   Richard G., Key West, FL Mar 2, 2013
  •   5.0
      –   Carlos J., Miami, FL Mar 1, 2013
  •   4.5
      –   Martina D., Miami, FL Feb 28, 2013
  •   3.0
    "I was a little disappointed with my last visit to be honest. I am reasonable and understand delays happen but I didn't even receive a courtesy call to tell me my car wouldn't be ready the same day. I left two messages between 5-7 p.m. and nothing. When I finally received a call the next day, the service advisor apologized and told me I would get a free detail for the misunderstanding and the car was only rinsed with water. Wheels were still dirty, car wasn't vaccumed, etc. I don't know what a 'detail' entails at South Motors but it sure didn't make up for me having to miss work the second day because I didn't have my car. I really hope my next visit for service is better. All I ask is for is clear communication."   –   Nathalie R., Miami, FL Feb 28, 2013
  •   3.0
      –   Jorge L., Miami, FL Feb 25, 2013
  •   4.5
    "First time owner of a Mini, I believe that the service was a bit pricey."   –   Robert B., Homestead, FL Feb 25, 2013
  •   5.0
      –   Lori K., Palmetto Bay, FL Feb 25, 2013
  •   5.0
    "Sharine was awesome, as usual! Service was great and fast. Thank you!"   –   Alison B., Miami, FL Feb 25, 2013
  •   5.0
      –   Yohama D., Cutler Bay, FL Feb 25, 2013
  •   5.0
      –   Ramon Z., Miami, FL Feb 23, 2013
  •   4.5
      –   Parvine S., Miami, FL Feb 22, 2013
  •   5.0
      –   Manuela A., Miami, FL Feb 21, 2013
  •   5.0
      –   Jack M., , FL Feb 21, 2013
  •   5.0
      –   Amanda P., Miami, FL Feb 20, 2013
  •   5.0
      –   Jennifer R., Miami, FL Feb 18, 2013
  •   4.5
      –   Raymond D., Key Largo, FL Feb 18, 2013
  •   0.5
      –   Phillip F., Miami, FL Feb 18, 2013
South Motors MINI 16215 S Dixie Hwy Miami , FL 33157 Sales: (877) 209-5471