South Motors MINI
16215 S Dixie Hwy, Miami FL 33157 • Toll Free: (877) 209-5471 • Service: (877) 209-5471
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.8
  •   5.0
      –   Pamela B., Miami, FL Feb 6, 2012
  •   5.0
      –   Laura R., Miami, FL Feb 4, 2012
  •   5.0
    "the service in General was amazing ,The Salesman did an amazing job with us and he's servicce was very proffetional I recomend with no doubt your dealership"   –   Lilia V., Miami, FL Feb 1, 2012
  •   4.0
      –   MINI Owner, Miami, FL Jan 26, 2012
  •   4.5
      –   MINI Owner, Cutler Bay, FL Jan 10, 2012
  •   5.0
    "We were very impressed with Guillermo who handled the sale of the Mimi. He was great, never a pusher but a good advisor."   –   Miriam M., Miami, FL Jan 8, 2012
  •   4.5
      –   MINI Owner, Sugarloaf Key, FL Jan 6, 2012
  •   4.5
    "Satisfaction guaranteed!"   –   MINI Owner, Cutler Bay, FL Dec 28, 2011
  •   5.0
      –   Carolyn A., Miami, FL Dec 19, 2011
  •   5.0
      –   Brian B., Miami, FL Dec 5, 2011
  •   5.0
      –   Susana J., Miami, FL Dec 5, 2011
  •   5.0
    "Great Service"   –   Carolina C., Miami, FL Dec 2, 2011
  •   5.0
      –   Luisa K., Miami, FL Dec 1, 2011
  •   5.0
    "Exceptional service, they took the time to explain everything in detail."   –   MINI Owner, Miami, FL Nov 29, 2011
  •   5.0
      –   Donna W., Key West, FL Nov 29, 2011
  •   5.0
      –   MINI Owner, MIAMI, FL Nov 23, 2011
Service Rating 4.6
  •   5.0
      –   Marino G., Fort Lauderdale, FL Feb 18, 2012
  •   5.0
      –   MINI Owner, Miami, FL Feb 18, 2012
  •   4.5
    "Just a hidden cost that I had to pay, see explanation below."   –   MINI Owner, Cutler Bay, FL Feb 18, 2012
  •   4.5
      –   MINI Owner, Miami, FL Feb 17, 2012
  •   5.0
      –   MINI Owner, Coral Gables, FL Feb 17, 2012
  •   5.0
    "Great service"   –   Daniel T., Miami, FL Feb 15, 2012
  •   5.0
      –   Yolanda C., Coral Gables, FL Feb 15, 2012
  •   5.0
      –   Casey L., Miami Beach, FL Feb 15, 2012
  •   5.0
    "Please add recall service on Saturdays as well."   –   MINI Owner, Hialeah, FL Feb 13, 2012
  •   1.0
    "Brand new Mini, 2 days old, with an annoying roof noise. First, I was wrongly informed that I was able to leave my car before 7:00pm. I went at 5:00pm and the mechanics were gone. I came back the next day and it took me more than 2 hours to leave the car and obtain the loaner. Finally, the issue was not solved and I have to take the car again next week. Hope this time the issue will be solved."   –   Federico H., Miami, FL Feb 12, 2012
  •   5.0
      –   Keren R., Miami, FL Feb 11, 2012
  •   5.0
      –   MINI Owner, Miami, FL Feb 10, 2012
  •   4.5
      –   Virginia S., Cudjoe Key, FL Feb 8, 2012
  •   4.5
      –   Miguel H., Doral, FL Feb 8, 2012
  •   2.5
      –   MINI Owner, Miami, FL Feb 6, 2012
  •   3.0
    "cuando hicimos el contrato de lease siempre nos dijeron que para servicio del carro nos darian un carro de cortesia pero resulto que los minis no tienen carros de cortesia?"   –   Rainier P., Miami, FL Feb 6, 2012
  •   2.0
    "my mini has been in service 4 or 5 times in last 6 months for the same issue. Engine light on and check rear tire light on. Although they would 'fix' the engine issue each time and tell me the tire was fine....... the tire light was never reset - even when I asked for it to be done. it wasn't until the car was towed in due to dead battery that the tire light is now off!"   –   MINI Owner, Palmetto Bay, FL Feb 5, 2012
  •   5.0
      –   Gary M., Homestead, FL Feb 2, 2012
  •   4.5
      –   MINI Owner, Homestead, FL Feb 1, 2012
  •   5.0
      –   Yolexis A., Hialeah, FL Feb 1, 2012
  •   5.0
      –   Jose M., Miami, FL Jan 31, 2012
  •   5.0
      –   Carlos D., , Jan 31, 2012
  •   5.0
      –   Rosalyn D., Miami, FL Jan 31, 2012
  •   5.0
      –   Jia N., Coral Gables, FL Jan 31, 2012
  •   5.0
      –   Maria R., Miami, FL Jan 31, 2012
  •   5.0
      –   Andrea B., Miami, FL Jan 31, 2012
  •   5.0
      –   Jesus D., , Jan 31, 2012
  •   5.0
      –   Mirella R., Coconut Grove, FL Jan 31, 2012
  •   5.0
      –   Elsie G., Summerland Key, FL Jan 31, 2012
  •   5.0
      –   William L., Miami, FL Jan 31, 2012
  •   4.0
      –   MINI Owner, Miami, FL Jan 31, 2012
  •   5.0
    "great service"   –   MINI Owner, Miami, FL Jan 25, 2012
  •   4.5
      –   MINI Owner, Miami, FL Jan 25, 2012
  •   5.0
      –   Nan G., Palmetto Bay, FL Jan 19, 2012
  •   4.0
      –   Fiedka M., Miami, FL Jan 18, 2012
  •   4.5
      –   MINI Owner, Miami, FL Jan 14, 2012
  •   5.0
    "Excellent Service Advisor. Reception area should be more professional. Many people surrounding the reception desk making not clear who are actually the one who should help you. Reception Area seemed to be a Night Club intead of a car dealer agency. This happened not only this time, but most of the times that I take my car to South Motor Mini. The way receptionists behave it is no consistent whit the excellent service that the dealer provides overall. I am positive that this matter could and should be adress to elevate the quality service standard of South Mini Motor."   –   Maria P., , Jan 12, 2012
  •   5.0
      –   Joaquin J., Miami, FL Jan 11, 2012
  •   3.5
    "Car wasn't turned over at the time promised. I waited from 10:30 until 1:30 to get my car back."   –   Daniel A., Cutler Bay, FL Jan 9, 2012
  •   5.0
    "I actually like getting my car serviced now because I know I'm going to be dealing with Sherine. She is exceptional and I genuinely feel like she cares. I've had several dealings with her and she's been exceptional every time."   –   Arica F., Miami, FL Jan 8, 2012
  •   4.0
      –   Jose N., Miami, FL Jan 8, 2012
  •   5.0
      –   Sonja R., Miami, FL Jan 6, 2012
  •   2.0
    "One makes an appointment expecting that an appointment will at least have you car evaluated and check with feedback given to the customer within a couple of hours. This never happens at mini-cooper your car sits there and no one ever gets back to you even when you leave messages. i had to contact the manager Luis in order to get an update on the car and this was 5pm. The car waws not even looked at till the following day. This is unacceptable. Mini cooper needs to work on having a better customer service dept."   –   Jose G., Miami, FL Jan 6, 2012
  •   5.0
      –   Marcos M., Miami, FL Jan 3, 2012
  •   5.0
      –   Elena S., Miami, FL Dec 31, 2011
  •   5.0
      –   Juan M., Miami, FL Dec 31, 2011
  •   5.0
      –   David F., MIAMI, FL Dec 31, 2011
  •   5.0
      –   Venus M., Hialeah, FL Dec 31, 2011
  •   5.0
      –   Julio S., Miami, FL Dec 31, 2011
  •   5.0
      –   Rosanna D., Miami, FL Dec 31, 2011
  •   5.0
      –   Tara F., Miami, FL Dec 31, 2011
  •   5.0
      –   Jessica V., Cutler Bay, FL Dec 31, 2011
  •   5.0
    "I am very happy with the attention from the Service Manager as well as my adviser. Will definitely recommend to all my "Mini" friends.. Ines Menendez"   –   Ines M., Miami, FL Dec 22, 2011
  •   5.0
    "Great experience with my service advisor, Daniel Reynoso. Always ready to help and get things done."   –   Alexandra C., Miami, FL Dec 10, 2011
  •   5.0
      –   MINI Owner, South Miami, FL Dec 9, 2011
  •   3.5
    "Parts were not on hand to resolve one problem"   –   James B., Miami, FL Dec 6, 2011
  •   4.0
    "I felt like Danny addressed all of my needs without and made me feel comfortable with the plan of action. I was driving to work and my engine light came on and my engine had been making some noise previously. I called to tell them I wanted to come in and got attitutde about bringing my car in and not having an appointment. Sorry, next time I will predict the future and make an appointment. I was not happy with this. It was not Danny I spoke with, but the person who has a desk next to his. I get it's the holiday, but put yourself in my shoes for a minute."   –   Timothy G., Miami, FL Dec 3, 2011
  •   5.0
      –   Richard G., Key West, FL Dec 1, 2011
  •   4.5
      –   Kathryn R., Miami, FL Dec 1, 2011
  •   5.0
      –   Magda C., Palmetto Bay, FL Nov 30, 2011
  •   5.0
      –   Maria A., Doral, FL Nov 30, 2011
  •   5.0
      –   Marco O., Miami, FL Nov 30, 2011
  •   5.0
      –   William L., Miami, FL Nov 30, 2011
  •   5.0
      –   Annabelle S., Miami, FL Nov 30, 2011
  •   5.0
      –   Annette R., Miami, FL Nov 30, 2011
  •   5.0
      –   Domingo M., Pinecrest, FL Nov 30, 2011
  •   5.0
      –   MINI Owner, Miami, FL Nov 30, 2011
  •   5.0
      –   Amada M., Miami, FL Nov 30, 2011
  •   5.0
      –   Santasha H., , Nov 30, 2011
  •   5.0
      –   Yaniett G., Miami, FL Nov 30, 2011
  •   5.0
      –   Ana M., South Miami, FL Nov 30, 2011
  •   5.0
    "excelente el trato y la atencion en particular de la manager de servicio y tambien de los muchachos que recogen y entregan los carros es un gusto hecer negocios con el dealer south motor BMW"   –   Rainier P., Miami, FL Nov 30, 2011
  •   5.0
      –   Alexa G., Miami, FL Nov 29, 2011
  •   5.0
      –   Victoria O., , Nov 29, 2011
  •   1.0
    "They did not remove the water in the car, left it in the car to create a smell. They fixed the doors but not the problem. Had the car for four days."   –   ., , Nov 29, 2011
  •   5.0
      –   Elizabeth Z., Miami, FL Nov 28, 2011
  •   2.0
    "En mi primera visita, se me informo que la parte defectuosa estaba en "back order" y demoraria alrededor de una semana en llegar pues se iba a ordenar y me avisarian. 2 semanas despues en vista de que no se comunicaban conmigo llame y no tenian idea de que les hablaba; les explique de nuevo y se repitio lo mismo, al fin al cabo de seis semanas y de repetidas llamadas se me informo despues de consultar con "partes" que la pieza en cuestion estaria lista al dia siguiente, dandome una cita a las 10 a.m.. Al llegar a mi cita, no aparecia mi nombre en el schedule y ante mi disgusto llamaron a un representante de "partes" que me comunico que estaba en back order. Ante mi protesta por tanta incapacidad y falta de respeto, requiriendo la presencia de un supervisor, el joven de "partes" me rogo que esperara y en menos de 5 minutos volvio para decirme que la parte estaba en existencia y le fue colocada al auto. Considero una falta de respeto y consideracion con un cliente la forma en que fui tratado y creo que el personal envuelto es incapaz o irresponsable o ambos"   –   MINI Owner, Miami, FL Nov 24, 2011
  •   5.0
    "Danny Reinoso was very professional and attentive in providing the exceptional service."   –   Fernando S., Miami, FL Nov 22, 2011
  •   4.5
      –   Jo B., Miami, FL Nov 22, 2011
South Motors MINI 16215 S Dixie Hwy Miami , FL 33157 Sales: (877) 209-5471